Privacy Policy

Last Updated: October 8, 2026

At The BOXBOX Paddock, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://shop.boxbox.autos, purchase products, subscribe to updates, register for memberships, or otherwise interact with our website and services (collectively, the “Services”).

Our storefront is powered by Fourthwall, which provides ecommerce infrastructure and related services.

By using our Services, you acknowledge the privacy practices described in this Policy. Where consent is required by applicable law, we will request it separately.

1. Information We Collect

We may collect personal information directly from you, automatically through your interaction with our website, and from service providers or other authorized sources.

1.1 Information You Provide

Depending on how you interact with our website, we may collect:

Account Information

  • Name and email address.

  • Account registration details.

  • Login credentials and account preferences.

  • Membership or subscription information.

Order and Purchase Information

  • Full name and contact details.

  • Billing and shipping addresses.

  • Phone number, where required.

  • Products purchased and order history.

  • Transaction amounts and purchase dates.

  • Order-related customer service requests.

Payment Information

Payment information is processed through Fourthwall and its authorized payment providers.

Payment providers may collect payment card information, billing details, and other information necessary to authorize payments, detect fraud, or comply with legal requirements.

We do not necessarily receive or store complete payment card information ourselves.

Communications

When you contact us, we may collect your name, email address, and the contents of your messages.

Marketing Subscriptions

If you subscribe to our newsletter or promotional updates, we may collect your email address and any preferences you choose to provide.

You are not required to provide all requested personal information, but certain details may be necessary to complete purchases or access particular features.

2. Information Collected Automatically

When you access our website, certain information may be collected automatically by us or our technology providers.

This may include:

Device Information

  • Device type and operating system.

  • Browser type and version.

  • Device identifiers, where available.

  • Language and device settings.

Website Usage Information

  • Pages viewed and features accessed.

  • Navigation and interaction patterns.

  • Referral websites or links.

  • Dates and times of website visits.

Technical Information

  • IP address.

  • Browser and connection information.

  • Approximate geographic location derived from IP address.

  • Website performance and diagnostic information.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to understand website activity, maintain functionality, remember preferences, and support marketing activities.

Additional information is provided in Section 6.

3. How We Use Your Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process purchases, coordinate product fulfillment, provide shipping updates, manage returns, and assist with order-related concerns.

Customer Support

To respond to questions, investigate complaints, and resolve product or service issues.

Account and Membership Management

To manage accounts, subscriptions, memberships, and access to exclusive content.

Website Improvement

To analyze how customers interact with our website, improve usability, evaluate performance, and enhance products or services.

Marketing and Communications

To send newsletters, product announcements, promotional offers, and other marketing communications where permitted by law.

Security and Fraud Prevention

To identify suspicious activity, prevent fraud, protect customer accounts, and maintain website security.

Legal Compliance

To meet applicable legal, regulatory, tax, accounting, and reporting obligations.

Business Operations

To maintain records, analyze operations, improve customer experiences, and manage our business.

We may also process information for other purposes disclosed to you when it is collected, subject to applicable law.

4. How We Share Personal Information

We do not disclose personal information indiscriminately.

However, we may share information with service providers, business partners, or other parties when necessary to operate our Services or fulfill legitimate business and legal purposes.

4.1 Fourthwall and Fulfillment Partners

Our storefront operates through Fourthwall.

Fourthwall and its authorized partners may process information necessary for:

  • Product orders and payment processing.

  • Manufacturing and fulfillment.

  • Shipping and delivery.

  • Returns and refunds.

  • Customer support.

  • Account and membership services.

  • Fraud prevention and security.

Fourthwall may also process information according to its own applicable privacy policies and legal responsibilities.

4.2 Payment Service Providers

Payment information may be shared with authorized processors and financial service providers to complete transactions, prevent fraud, and comply with financial regulations.

4.3 Analytics and Marketing Providers

Where enabled, we may use third-party services to measure website performance, understand visitor behavior, and support marketing campaigns.

These may include analytics providers, advertising platforms, and email marketing services.

4.4 Legal and Regulatory Authorities

We may disclose personal information where required by applicable laws, valid legal processes, regulatory requirements, or lawful government requests.

4.5 Business Transfers

In connection with a merger, acquisition, restructuring, or other business transaction, personal information may be disclosed to relevant parties where permitted by law and subject to appropriate safeguards.

4.6 With Your Consent

We may share information with other parties when you have provided consent or explicitly requested the disclosure.

5. Legal Bases for Processing Personal Information

Where the General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we process personal information only where a valid legal basis exists.

Depending on the circumstances, these bases may include:

Contractual Necessity

Processing necessary to fulfill purchases, provide memberships, or deliver services requested by customers.

Legitimate Interests

Processing necessary for legitimate business purposes, including website improvement, customer support, fraud prevention, and operational security, where those interests are not overridden by your rights.

Legal Obligations

Processing required to comply with applicable tax, accounting, consumer protection, or regulatory requirements.

Consent

Processing based on your consent, including certain marketing communications and non-essential tracking technologies where required.

Where processing relies on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

6. Cookies, Tracking Technologies, and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our Services.

6.1 Essential Cookies

These technologies support essential website functions, including shopping carts, checkout, account access, and security.

6.2 Analytics Cookies

Analytics technologies may help us understand website traffic, visitor interactions, and performance.

Where enabled, services such as Google Analytics may process information about website activity.

6.3 Advertising and Marketing Cookies

If we use advertising services, tracking technologies may help us evaluate campaigns, measure conversions, and deliver relevant advertising.

Depending on applicable privacy law, some of these activities may constitute targeted advertising or the sharing of personal information.

6.4 Managing Cookies

You may be able to manage cookies through your browser settings or the cookie preference tools made available on our website.

Where required by law, non-essential cookies and similar technologies will be used only after obtaining valid consent.

Disabling certain cookies may affect website functionality.

For additional information about advertising preferences, you may visit:

Browser-based controls and advertising opt-outs may have different effects depending on your location and the services used.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send information about:

  • New product releases.

  • Exclusive collections.

  • Special offers and promotions.

  • Store announcements.

  • Membership benefits.

  • Other relevant brand updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our messages or by contacting us at contact@support.shop.boxbox.autos.

Even if you unsubscribe from marketing communications, you may continue to receive essential transactional messages related to purchases, account security, or customer support.

8. Data Storage and Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

Depending on the systems involved, safeguards may include secure service providers, access controls, encryption, and technical security measures.

However, no method of electronic transmission or storage is completely secure.

While we take appropriate precautions, we cannot guarantee absolute security.

If you suspect unauthorized access to your account or personal information, please contact contact@support.shop.boxbox.autos.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as otherwise required by law.

Retention periods may depend on:

  • The nature of the information collected.

  • The purpose for which it was collected.

  • Account and membership activity.

  • Customer service requirements.

  • Tax and accounting obligations.

  • Security and fraud prevention.

  • Applicable legal requirements.

When personal information is no longer needed, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

10. International Data Transfers

Our website and service providers may process or store personal information in countries outside your country of residence, including the United States.

Privacy and data protection laws may vary between jurisdictions.

Where applicable law requires safeguards for international transfers, we will use appropriate transfer mechanisms, such as approved contractual protections or other lawful arrangements.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These may include:

Right to Access

Request access to personal information held about you.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of eligible personal information, subject to legal exceptions.

Right to Data Portability

Request certain personal information in a structured and commonly used format where applicable.

Right to Restrict Processing

Request limitations on certain uses of your personal information.

Right to Object

Object to certain processing activities, including processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

Withdraw previously provided consent where consent is the legal basis for processing.

Right to Lodge a Complaint

Submit a complaint to the appropriate data protection authority.

To exercise your rights, please contact contact@support.shop.boxbox.autos.

We may request reasonable information to verify your identity before fulfilling a privacy-related request.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), where those laws apply to our activities.

12.1 Categories of Information

Depending on your interactions with our website, the categories of personal information we may collect include:

  • Identifiers, such as names and email addresses.

  • Contact and shipping information.

  • Commercial information and purchase history.

  • Internet and website activity information.

  • Device and technical identifiers.

  • Approximate geographic information.

  • Account login credentials.

  • Inferences derived from website activity, where applicable.

12.2 Purposes of Collection

Information may be collected for order processing, customer support, security, analytics, business operations, legal compliance, and marketing.

12.3 California Consumer Rights

Eligible California residents may have the right to:

  • Know what personal information is collected and how it is used.

  • Request access to specific personal information.

  • Request correction of inaccurate information.

  • Request deletion of qualifying personal information.

  • Opt out of the sale or sharing of personal information.

  • Limit certain uses or disclosures of sensitive personal information, where applicable.

  • Receive equal treatment for exercising protected privacy rights.

12.4 Sale and Sharing of Personal Information

Certain disclosures to advertising or analytics partners may qualify as a “sale” or “sharing” under California privacy law, even when no money is exchanged.

Where applicable, customers may request to opt out of these activities.

Privacy requests may be submitted to contact@support.shop.boxbox.autos.

We will also honor legally required opt-out preference signals, including Global Privacy Control, where applicable.

12.5 Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.

Additional verification or written authorization may be required.

13. Children's Privacy

Our Services are not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization or another lawful basis.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation, including deletion where required.

If you believe a child has provided personal information to us improperly, please contact contact@support.shop.boxbox.autos.

We do not knowingly sell or share personal information belonging to children under 16 in circumstances prohibited by applicable law.

14. Third-Party Websites and Services

Our website may include links to external websites, social media platforms, payment providers, or other third-party services.

These services may operate under their own privacy policies and data collection practices.

We do not control the privacy practices of independent third parties.

We encourage you to review their privacy policies before providing personal information or interacting with their services.

15. Aggregated and De-Identified Information

We may create aggregated or de-identified information from personal information collected through our Services.

This information may be used for purposes such as:

  • Understanding general customer behavior.

  • Measuring website performance.

  • Improving products and services.

  • Conducting business analysis.

  • Developing operational insights.

Where information qualifies as de-identified under applicable privacy laws, we will maintain appropriate safeguards against unauthorized reidentification.

16. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

When changes are made, we will publish the revised policy and update the “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this page periodically to stay informed about our privacy practices.

17. Fourthwall Privacy Practices

Our online storefront is hosted and powered by Fourthwall.

Fourthwall may process personal information in connection with ecommerce operations, payment processing, order fulfillment, memberships, security, and other platform services.

For details about Fourthwall's own processing activities, please review its official policies.

Fourthwall Website: https://fourthwall.com

Fourthwall Privacy Policy: https://fourthwall.com/legal/privacy-policy

Fourthwall Terms of Service: https://fourthwall.com/legal/terms-of-service

18. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or how to exercise your privacy rights, please contact us.

Store: The BOXBOX Paddock

Website: https://shop.boxbox.autos

Email: contact@support.shop.boxbox.autos

Please include sufficient details in your request so we can understand and address your concern.


Your privacy matters to us.

Thank you for trusting The BOXBOX Paddock. We are committed to treating your information with care, transparency, and respect.